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Saturday, March 03, 2007

one call that made my blood rise to boiling point on thursday. it was lunch time and Aubrey was at lunch. had this call from this 50 odd year old guy. he was asking about the sureslim wellness programme that we provide finance for. so i went through the application and rah rah rah. the application was for his daughter and she is working part time and studying part time. busybody me went further and asked what income is she drawing per week and

the guy replied: $138 per week!!!

me(thinking): WTF! what a waste of my time! (telling the guy): unfortunately, ur daughter will not meet our affordability test and application will get declined AND BEFORE I CAN GO FURTHER....

ANGRY GUY: I've already told you, my daughter is living at home, no board/rent, no cr card, no HPs, no Loans. wat do u mean her income is insufficient

me: we have our standard living expenses to take off and that accounts for petrol, food, clothes, misc etc.

SUPER ANGRY GUY: whats ur name?

me: Cassandra

STILL ANGRY GUY: ur last name?

me: CHAN (even spell it out for him) C.H.A.N!!!

NOW SNORTY GUY: oh! so you are an asisan

me: (F***!!! don't u ever go that way!!!!) silence and on the verge of hanging up the phone

ANGRY GUY: How can you judge an application before even looking at it? this is not how NEW ZEALAND WORKS?!

me: (for F*** sake, don't tell me how new zealand works.... ) from experience sir, im just advising u that with that income, the application will get declined

ANGRY GUY: i know from experience but u shd'd judge. *and both of us are just basically shouting at each other*
can i speak to ur manager?

wanted to transfer him to senior lended but she is at lunch

ANGRY GUY: OH! what a coincidence

me: (cursing at this guy silently)

ANGRY GUY: can i speak ur ur manager then

and Mel was busy, so i took his damn phone and damn name down!!! and pass it on to mel for her to call him back.

hhahaha!!! fun but really RUDE and CHILDISH guy!!!

the next day, the application came in for his daughter AND a 2nd bwr!!!! see!!! if only he would bloody listen and not jump to his snobbish conclusion!

This ended @ 10:10 PM